Frequently Asked Questions

How do I place an order?

YoliMart offers several options for placing an order.

 Online:
  1. Once you’ve made a selection
  2. Select “add to cart” to verify your quantity
  3. Continue shopping or select “proceed to checkout” and follow instructions for payment
Over the telephone:

We also welcome you to call our customer service team at +1 845.200.6058 to speak with one of our YoliMart support representatives who can take your order over the phone. 

 

My order is missing something or was prepared incorrectly.  What do I do?

If there is an error with your order, please let us know ASAP and we will do our best to get it corrected, or missing item to you, or remove any related charge(s) - whichever you prefer.

 

What’s the best way to contact YoliMart?

We’re here to help!

Send an email: yolimart07@gmail.com
To place your order by phone: +1 845.200.6058
Send a letter 

(sure, we’re a dot com, but we still love snail mail):

YoliMart LLCC

3 Briar Ct, Chestnut Ridge New York 10977, United States

 

Is there a minimum amount of food I must order?

Yes, all orders must have at least a $10.00 food total

 

What if I need to cancel my order?

If you do want to change your order after placing it, please let us know ASAP and we will do as much as possible within our abilities, and the goodwill to accommodate your request(s). Additional costs may apply depending upon the request and/or the circumstances.

What is your refund policy?

Refunds are offered at the discretion of YoliMart under limited circumstances. If you notice any errors with your order or concerns about our service to you, please let us know as soon as possible. We can only fix problems if we know about them, and we can only improve our service to you, if we’re aware of our mistakes. We love feedback from our customers!

 

What forms of payment do you accept?

We take Visa, MasterCard, Discover, American Express, and ShopPay. 

 

What do you do with my information?

We are committed to the security of your data and information. We never share any information with anyone outside of our company. We only store it for your convenience, so that you may reuse your same information the next time your order. For a full explanation of our privacy policy, please see our privacy policy.